Hayley joined Coolair Services in June 2002 as an Office Junior assisting with general administration tasks. In 2005 Hayley progressed to Maintenance Co-ordinator dealing with maintenance contracts and scheduling maintenance visits. 2014 saw Hayley promoted to Office Manager ensuring all aspects of the office ran smoothly & efficiently.
2020 She joined the board of Directors becoming the Service Administration Director.
This role enables Hayley to use her knowledge and experience of the air conditioning industry and administration in other areas within the business. Hayley continues to co-ordinate the Northern area ensuring maintenance contracts are scheduled and the engineers are fully briefed before attending.